A business analyst is an individual who studies an organization or industry domain and records its commercial activities, procedures, systems, or technology, analyzing the business structure or its operational integration with technologies. Business Analyst helps companies in refining their systems, products, services, and technology through statistical analysis. They use statistical techniques like data, figures, statistics, tests, experiments, case studies, and case histories to find relationships among real and prospective problems. This helps companies to identify strengths and weaknesses in their system and come up with systems to improve it. In the past, Business Analysts were mostly clerks who worked in the company that employed them.
Today, with the rapid changes taking place in the field of information technology and business alike, business analysts are now a permanent part of the business process. They perform tasks like planning, implementing, analyzing, training, and improving the business’s systems and strategies. Today, business analysts find themselves engaged in a variety of industries such as financial services, health care, utilities, transportation, communications, and others. They also work with business units and divisions like marketing, supply chain, engineering, and human resources. Although most of the business analysts to work within one particular industry, they can be found everywhere in the business process.
These days, business analysts are required to have a wide range of communication skills in order to effectively carry out their responsibilities. Communication has become a crucial part of business communications. It involves face-to-face interaction, phone calls, seminars, presentations, newsletters, and faxes. The role of Business Analysts in a company is vital as they can make or break the success of a business. To be a good Business Analyst, one should posses the ability to communicate well and should be detail oriented, analytical, detail oriented, good problem solver, able to work as a team player, and have strong organizational skills.